Legal Notice

This Legal Notice identifies the operator of the website https://sundelle.shop and sets out the legal information that applies to your use of it.

1. Website Operator

Business name: Sundelle
Business address: 1216 High Street, Armadale VIC 3143, Australia
E-mail: contact@sundelle.shop
Phone: +61493481712
Website: https://sundelle.shop

Sundelle is an Australian home décor retailer specialising in wall clocks and wall lighting, operating from Armadale, Victoria, and delivering within Australia.

2. Customer Service

Customer service hours (AEST/AEDT)
Monday to Friday: 09:00 – 18:00
Saturday and Sunday: 10:00 – 16:00

We aim to respond to all enquiries within 24 hours. You can also reach us through our Contact Us page.

3. Prices and Taxes

All prices on this website are displayed in Australian dollars (AUD) and include GST. Standard shipping within Australia is free. There are no hidden fees; the amount shown at checkout is the full amount payable. See our Payment Policy and Shipping Policy.

4. Consumer Guarantees

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. Full details, including our voluntary 30-day change-of-mind policy, are in our Return & Refund Policy.

5. Liability for Content

We take care to keep the information on this website accurate and up to date. Product images and descriptions are provided for illustration; minor variations in colour or finish may occur due to screen settings and manufacturing tolerances. To the extent permitted by law, we accept no liability for loss arising from reliance on information on this website, without limiting any rights you have under the Australian Consumer Law.

6. Liability for Links

This website may contain links to third-party websites (for example our shipping carrier's tracking pages). We have no control over the content of those websites and accept no responsibility for their content or privacy practices. Please review the terms and privacy policies of any third-party website you visit.

7. Intellectual Property

All content on this website — including text, product descriptions, photographs, graphics, logos and the Sundelle name — is owned by Sundelle or its licensors and is protected by the Copyright Act 1968 (Cth) and other applicable laws. You may view and print pages for personal, non-commercial use only. Any other reproduction, distribution or commercial use requires our prior written consent.

8. Privacy

We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. Details are in our Privacy Policy.

9. Dispute Resolution

If you have a complaint, please contact us first at contact@sundelle.shop or +61493481712 — we resolve issues directly and quickly. If we cannot resolve your complaint, you may contact Consumer Affairs Victoria (or the Fair Trading / Consumer Affairs office of your state or territory) or the Australian Competition and Consumer Commission (ACCC).

10. Governing Law

This website and any purchase made through it are governed by the laws of Victoria, Australia. Your rights under the Australian Consumer Law cannot be excluded and are not affected by this choice of law. Our full Terms of Service apply to every order.